If your model supports Bluetooth headphones, A2DP is displayed in the Bluetooth profile section. For details on how to perform the update, refer to this How to perform a software update article. To resolve the issue, update the TV to Android 9.0 OS. Note: If a X85xxG Series (55/65/75/85) TV using the Android 8.0 OS is connected via Bluetooth to a HT-X9000F Soundbar, the sound may skip.
Note: If a 2020 model TV using the Android™ 8.0 OS is connected via Bluetooth to a HT-Z9F Soundbar, the sound may skip. Note: The WI-1000XM2, WH-1000XM4, WF-SP800N and WF-XB700 models are the only Bluetooth devices supported with the X7x series. Please make sure that your model is in the list. Bluetooth headphones and soundbars can only be used with the following models.
